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Orchid Guardian Support

Help for Orchid Guardian users.

Use this page for common Orchid Guardian questions. For direct help, email info@appsbyrandy.com.

Contact Support

If you email support, include the app name, your device model, iOS version, and a short description of what happened.

Helpful details include the screen you were using, what you expected, and whether the issue repeats after reopening the app.

Email Support

Adding or deleting an orchid

Add an orchid

Delete an orchid

Deleting an orchid removes its stored care records from the app. If iCloud sync is enabled, deletion may also sync to your other devices.

Managing care reminders

If reminders are not appearing

Orchid Guardian schedules reminders from the care details and history in your collection. Some reminders may change after you log watering, observations, or other care.

Using photos, camera, and light checks

Photos and camera

If camera or photo access is blocked

Light checks

Light checks are guidance tools, not lab measurements. Make changes gradually and watch leaf temperature, color, and posture.

Understanding iCloud sync behavior

Orchid Guardian stores plant records using Apple SwiftData and can sync through the private iCloud account on your devices when iCloud is available.

If data looks different across devices

If iCloud is temporarily unavailable, Orchid Guardian may continue with local on-device storage so you can keep using the app.

Exporting care history

The export includes plant names, care dates, activity types, and notes. Photos remain in the app; exported rows may note when a photo was attached.

The exported CSV is controlled by you. Be careful when sharing it if your notes include personal details.

Terms of Use

Use of Orchid Guardian is also subject to the Orchid Guardian Terms of Use.